FAQ
Find your answers here
How can I place an order?
You can place an order directly on our website by selecting the desired flower arrangement, adding it to your cart, and proceeding to checkout. Also, you can do it via phone call or DM in Instagram.
What is your refund or cancellation policy?
All sales at Flowers in NYC by Green Bar are final.
Due to the perishable nature of flowers, we do not accept returns or offer refunds once an order has been completed or delivered.
Flowers are sensitive to temperature, humidity, light, and handling.
An exception may be made only in the case of a defective or damaged product upon arrival.
If you receive a damaged or defective arrangement, please contact us within 12 hours of delivery.
To submit a claim, clear photos of the arrangement must be sent to:
greenbar878@gmail.com
Please note that flowers have a natural lifespan and require proper care.
The recipient is responsible for following the care instructions provided with the order.
Failure to follow care instructions may affect the longevity of the flowers and is not grounds for a refund.
Do you offer same-day flower delivery?
We value the freshness of every bloom, which is why we provide delivery the next day after your order is placed or on any date of your choice. This allows us to prepare your flowers to the highest standard and ensure the flawless quality of every arrangement.
Can I request a specific flower that is not listed on your website?
Certainly. Beyond our curated online collection, we specialize in sourcing rare and seasonal varieties to meet your specific needs. Please contact us directly; we will do our utmost to accommodate your bespoke request and secure the perfect blooms for you.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure online payment options such as PayPal / Venmo and Apple Pay for your convenience.
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